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Privacy Policy

Effective Date: May 13, 2026  ·  Last Updated: May 18, 2026

LeaseConnectPro LLC ("we," "us," or "our") operates the LeaseConnectPro mobile application and website at leaseconnectpro.app (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our Service, you agree to the collection and use of information as described in this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Full name
  • Email address
  • Password (encrypted with bcrypt — we cannot read it)
  • Phone number (if provided)
  • Account type (Landlord, Tenant, or Property Manager)

Property & Tenancy Information

When you use the app, you may enter:

  • Property addresses and details
  • Rent amounts and payment history
  • Lease terms and dates
  • Security deposit amounts
  • Expense records
  • Maintenance/repair requests

Tenant Information

Landlords may enter tenant information including:

  • Tenant names and contact details
  • Credit scores and income (entered manually by landlord)
  • Employment status
  • Lease history

Communications

  • In-app chat messages between landlords and tenants
  • File and photo attachments sent via chat
  • Push notification content

Photos and Files

  • Property photos uploaded by users
  • Documents uploaded or generated in the app (leases, notices, checklists)
  • Move-in/move-out inspection photos

Device Information

  • Device type and operating system (for push notifications)
  • App version
  • Crash reports and error logs

How We Use Your Information

We use your information to:

  • Provide and operate the LeaseConnectPro Service
  • Send email verification and account-related notifications
  • Deliver push notifications you have enabled
  • Enable communication between landlords and tenants
  • Generate California-compliant lease documents and legal notices
  • Track rent payments and security deposit deadlines
  • Process expense records and generate PDF reports
  • Provide customer support
  • Improve and debug the application
  • Comply with legal obligations

We do not use your information for advertising or sell it to third parties.

How Your Data Is Stored and Protected

Encryption

  • Passwords are hashed using bcrypt and are never stored in readable form
  • All data in transit is encrypted using HTTPS/TLS
  • Login session tokens are stored in your device's secure storage (iOS Keychain / Android SecureStore)

Database

Your data is stored in a PostgreSQL database. Each user's data is strictly scoped to their account — no user can access another user's properties, tenants, or documents.

File Storage

Photos and documents are stored in Google Cloud Storage. Files are transferred server-side — your device credentials are never exposed.

Data Isolation

Admin access to backend systems requires a secret key not exposed in the app or codebase.

AI Assistant & Third-Party Processing

The LCP AI Assistant is an optional feature that lets you ask questions about California landlord-tenant law and property management. Please review the following before using the AI Assistant:

  • The LCP AI Assistant uses Groq's API (groq.com) to process user questions.
  • Messages sent to the AI Assistant are transmitted to and processed by Groq's servers located in the United States. Groq's privacy policy applies to data processed by their service.
  • The AI Assistant is powered by Meta's Llama language model via Groq.
  • LeaseConnectPro does not permanently store AI Assistant conversations. Conversation history exists only for the duration of your session and is discarded when you close the assistant.
  • The LCP AI Assistant does not provide legal advice. Responses are for informational purposes only. Users should consult a licensed California attorney for legal matters.
  • You can opt out of the AI Assistant at any time by simply not using the feature. No account settings change is required.

By using the LCP AI Assistant you acknowledge that your questions will be processed by Groq in accordance with their privacy policy.

Third-Party Services

We use the following third-party services to operate the app:

Service Purpose Privacy Policy
Google Cloud Storage Photo and file storage cloud.google.com/privacy
Expo (EAS) App building and OTA updates expo.dev/privacy
Resend Transactional email delivery resend.com/privacy
Replit Application hosting replit.com/privacy
Google Places API Address autocomplete policies.google.com/privacy
Groq AI Assistant message processing groq.com/privacy

We do not use advertising networks, data brokers, or behavioral tracking services.

California Privacy Rights (CCPA)

As a California-based company serving California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

  • Know what personal information we collect and how it is used
  • Access your personal information
  • Delete your personal information
  • Correct inaccurate personal information
  • Non-discrimination — we will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at hello@leaseconnect.pro. We will respond within 45 days.

We do not sell personal information to third parties.

Data Retention

We retain your data for as long as your account is active. If you delete your account:

  • Your personal information will be deleted within 30 days
  • Chat messages and documents may be retained for up to 90 days in backups
  • You may request immediate deletion by contacting hello@leaseconnect.pro

Children's Privacy

LeaseConnectPro is intended for users 18 years of age and older. We do not knowingly collect information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately.

Push Notifications

We send push notifications for:

  • Rent due reminders
  • Lease expiration alerts
  • Maintenance request updates
  • New chat messages
  • Document signature requests

You can disable push notifications at any time in your device settings.

Your Rights and Choices

You may at any time:

Data Deletion Requests

You have the right to request permanent deletion of your account and all associated data, including:

  • Account information (name, email, password)
  • Property data, leases, and financial records
  • Chat history with tenants, property managers, and owners
  • AI conversation logs from the LCP AI Assistant
  • Uploaded documents and photos

We will process deletion requests within 30 days of receipt and send a confirmation email when complete. Some data may be retained in backups for up to 90 days before final purge.

Submit a Data Deletion Request →

Or email us directly at hello@leaseconnect.pro with your account email and deletion request.

Changes to This Policy

We may update this Privacy Policy as the Service evolves. When we make significant changes, we will notify you via email or an in-app notice. The "Last Updated" date at the top of this page will always reflect the most recent version.

Contact Us

LeaseConnectPro LLC

Email: hello@leaseconnect.pro

Website: leaseconnectpro.app

California Secretary of State Document No: B20260215661

This Privacy Policy was last updated on May 18, 2026.